A. What personal information do we collect?
As set forth in more detail below, Heightenshoes ("Heightenshoes" or "We") collects personal information that you provide when using the Heightenshoes web site ("Site"). This information includes your first and last name, email address and a password when you create your Heightenshoes account. You can browse this Site without creating an account, but you will need to create an account when you purchase something and in order to take advantage of certain features, such as "Save for Later," "Address Book" and the other Heightenshoes services. We may ask you to confirm your personal information when you contact our Customer Service department. This will allow us to protect your confidentiality by verifying your identity.
(1) Purchase Information
When you make a purchase from Heightenshoes, we collect your name and payment method information. We collect this information in order to bill you for your purchase. We also collect information that allows us to ship your order. This includes the name, address, and phone number of the intended recipient(s). When you create an account at Heightenshoes, you can choose to save your billing information in "My Heightenshoes." You can also save one or more shipping addresses in your Heightenshoes Address Book. You may change or delete this saved information anytime. Simply go to My Heightenshoes. Log in with your ID and password, then edit or delete whatever personal information you wish.
(2) Services account information
(3) Contacting Heightenshoes
We will use your email address to respond to your questions, suggestions, and/or requests for assistance in using this Site.
(4) Other personal information we may collect
From time to time, Heightenshoes may conduct surveys and contests via this site, email, other media. If you choose to participate, we may request your name, email address, mailing address and other personal information. We will never sell or rent such information to any third parties.
B. How we use your personal information?
Information we collect on Heightenshoes may be used for billing purposes, to fulfill your orders, to communicate with you about your order and our site, and for internal marketing purposes. If we encounter a problem when processing your order, we may use the personal information you provide us with to contact you.
What’s more, By creating an account at tootooomart.com you will be able to shop faster, be up to date on an orders status, and keep track of the orders you have previously made.
(1) When and with whom can we share your personal information?
We never sell or rent your personal information to any third parties under any circumstances. We will share personal customer information only with our agents, representatives, service providers, and contractors for limited purposes, including fulfilling customer orders; offering certain products and services in connection with this Site; communicating to customers; providing customer service; storing, sharing and retrieving customers' photo images; enhancing and improving clients' purchase experience; enabling access to our partners' web sites; providing a personalized purchase experience; preventing fraud and completing payment method processing. Aside from the purposes described above, we will never share your personal information with any other third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required to prevent harm or injury (such as product recalls, fraud, claims or other liability) or to comply with valid legal processes (subpoenas, warrants) or as required by law. We may share aggregated demographic and statistical information with our partners. This is not linked to any personal information that can identify any individual person.
(2) How can you control the use of your personal information?
You can modify or delete your personal information anytime, simply go to My Heightenshoes, log in with your ID and password, then edit or delete whatever personal information you wish. We recommend that you do not divulge your Password to anyone. Our personnel will never ask you for your Password in an unsolicited phone call or in an unsolicited e-mail. If you share a computer with others, you should not choose to save your log-in information (e.g., User ID and Password) on the computer. Remember to sign out of your Account and close your browser window when you have finished your session.
(3) How can we protect the security of your personal information?
Your personal information is protected by the password you created when you created an account at Heightenshoes (or another password you chose after changing a previous password). Please keep this password confidential. No Customer Service Associate or any other representative of Heightenshoes will ever ask you for your password. The confidentiality of your password is yours to protect. You may change it anytime by going to My Heightenshoes. Log in with your email address and password, then click "Change Name, Email & Password" and enter a new password. We realize that making purchases at Heightenshoes, or any other web site, requires trust on your part. We value your trust very highly, and pledge to you, our clients, that we will work to protect the security and privacy of any personal information you provide to us and that your personal information will only be used as set forth in this Policy.
C. Updates this policy
If we change or update this Privacy Notice, we will post changes and updates on this Site so that you will always be aware of what information we collect, use, and disclose. We encourage you to review this Privacy Notice from time to time so you will know if the Privacy Notice has been changed or updated.